Where is my order?
As soon as your order leaves the warehouse you'll receive a shipping confirmation email with a tracking link. Tracking can take up to 24 hours to show its first scan.
Haven't received a tracking email?
- Check your spam or promotions folder for an email from us.
- Orders are processed within 1–2 business days — the tracking email follows dispatch.
- Still nothing after 3 business days? Contact us via the contact page with your order number and we'll chase it down.
Tracking stopped moving?
Carriers occasionally skip scans for a day or two. If your tracking hasn't updated for more than 5 business days, get in touch — we'll investigate with the carrier and make it right.