Terms of Service

By accessing this store or purchasing from us, you agree to the following terms.

1. General

We reserve the right to refuse service to anyone for any lawful reason at any time. Prices are shown in USD and may change without notice; changes never apply retroactively to orders already placed.

2. Products

Vael One is a food supplement. It is not a medicine, it does not diagnose, treat, cure or prevent any disease, and it is not a substitute for prescription eyewear, contact lenses, medical advice or care from your eye-care professional. It is not intended for children. If you are pregnant, nursing, taking prescription medication (in particular blood thinners or antiplatelet medication) or managing a medical condition, consult your doctor or pharmacist before use.

3. Subscriptions

All purchase options are subscriptions: your selected bundle ships when you order and again every 30 days at the same price until you pause or cancel. You can pause, skip, switch bundles or cancel at any time via the link in your order confirmation email or via the contact page. Changes made before the next refill dispatches are free of charge. Full details: Purchase Options & Cancellation Policy.

4. Guarantee, returns and refunds

First orders are covered by our 90-day guarantee, counted from delivery. Details and claim process: Returns & Refunds.

5. Accuracy of information

We work to keep product information accurate and current. Occasional errors in descriptions, pricing or availability may occur; we reserve the right to correct them and to cancel affected orders with a full refund.

6. Intellectual property

All content on this store — text, images, branding — belongs to us or our licensors and may not be reproduced without permission.

7. Limitation of liability

To the fullest extent permitted by law, our liability in connection with any order is limited to the amount you paid for that order. Nothing in these terms limits liability that cannot be limited under applicable law.

8. Governing law

These terms are governed by the laws applicable at our principal place of business, without regard to conflict-of-law rules.

9. Contact

Questions about these terms? Reach us via the contact page.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.