The 30-Day Money-Back Guarantee
Try Vael One for a full month. If you feel no difference, you shouldn't pay for it.
The terms, stated plainly
- The 30 days start the day your order is delivered — not the day you ordered.
- One guarantee claim per customer.
- No empty bottles to mail back, and no restocking fee.
- Contact us inside the window and we refund — no interrogation.
How to claim
- Reach out via the contact page (or reply to your order confirmation email) within 30 days of delivery.
- Include your order number.
- We confirm and refund to your original payment method, typically within 5–10 business days of approval.
How long should I actually give it?
For a fair read on the formula, 60–90 days of consistent use is realistic. The money-back window is 30 days from delivery, so if you decide early that it isn't for you, you are covered either way.
Damaged or incorrect items
If anything arrives damaged or wrong, contact us with a photo within 14 days of delivery and we'll replace it or refund it — your choice.
Refills
Refills can be paused, skipped or cancelled anytime before they ship — see the Purchase Options & Cancellation Policy.