FAQs

The questions we get most. If yours isn't here, reach us any time via the contact page.

Product

What is Vael One?

Vael One is a daily food supplement for adults 40+ — six actives in one two-capsule serving, built to support how your eyes handle light stress, circulation and cellular energy through a modern visual day. It does not correct vision and it is not a treatment for any eye condition.

Can a pill fix my eyesight?

No. Glasses, contacts and procedures do the correcting — Vael One supports the eyes behind the prescription. Keep your eyewear and keep your eye exams.

How do I take it?

Two capsules, once a day, with a meal. One bottle is 60 capsules — an intended 30-day supply.

How long before I should judge it?

Give it 60–90 days of consistent daily use. The first weeks are just the routine settling in — which is exactly why our guarantee runs the full 90 days.

Should I check with my doctor first?

If you take prescription medication — especially blood thinners or antiplatelet drugs — yes: quercetin and pine bark extract can interact with them. The same applies if you are pregnant, nursing or managing a medical condition. Not intended for children.

Orders & Shipping

How fast do you ship?

Orders are processed within 1–2 business days and typically arrive within 3–7 business days in the US. Shipping is free on every order and every refill. Details on the Shipping & Delivery page.

How do I track my order?

You'll receive a shipping confirmation email with a tracking link as soon as your order leaves the warehouse. More on the Track Your Order page.

Subscription & Guarantee

Will I be trapped in a subscription?

There is a subscription: your bundle ships today and again every 30 days at the same price. Pause, skip, switch or cancel anytime from your confirmation email — no minimum, no phone call. Do it before the next refill and you're not charged. Full details in our Purchase Options & Cancellation Policy.

What if I feel no difference at all?

Then you get your money back — that's the 90-day first-order guarantee, counted from delivery, no empty bottles to send back. See Returns & Refunds.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.